CRM Software for Short-Term Rental Managers
More bookings, better reviews, less time on the phone. That is the system owners want to see.
TraxionLab is the communication platform built for short-term rental managers. Automate guest messaging, keep property owners happy with proactive updates, and build the online reputation that reduces OTA dependence.
6 things ready before you log in
Scheduling pages for design consultations, guest support, property marketing, revenue management, and general appointments.
Communication sequences for design, guest support, property marketing, and revenue optimization.
A Short-Term Rental Management landing page and a promotional offer page, ready for your company's branding.
Contact, marketing, newsletter, and quote inquiry forms to capture property owner and guest information.
Track property owner prospects from inquiry through property evaluation and signed contract.
Pre-built workflows for owner communication, guest messaging, review requests, and property acquisition campaigns.
The Cost of Doing Nothing
A lost management contract costs $3,000+ in annual fees per property. Owners leave managers who communicate poorly, not managers who charge too much.
Average job/lead value: $3,000
What Short-Term Rental Management Owners Actually Deal With
Property owners feel uninformed and start looking for a new manager
You manage 30 properties. Owners receive a monthly revenue statement and nothing else. When a guest damages something or occupancy drops, owners find out weeks later. Owners who feel out of the loop leave for managers who communicate proactively.
Guest communication during stays is reactive instead of proactive
Guests check in and immediately text you with questions: Wi-Fi password, how the thermostat works, where to eat nearby. Your team answers the same questions for every single guest. Proactive pre-arrival messaging would eliminate most of these.
Your management company has fewer reviews than individual property listings
Your Airbnb listings have reviews, but your management company's Google profile does not. Property owners searching for a manager check Google reviews. Without a strong company profile, you lose management contracts to better-reviewed competitors.
Tools Built for Short-Term Rental Management Companies
Solves pain point #1
Proactive Owner Communication
Automated weekly or monthly updates keep property owners informed about occupancy, revenue, maintenance, and guest feedback. Owners who feel informed stay loyal and refer other property owners.
Solves pain point #2
Automated Guest Messaging
Pre-arrival messages deliver check-in codes, Wi-Fi passwords, house rules, and local recommendations. Mid-stay check-ins ask if everything is comfortable. Post-stay messages request reviews. The entire guest journey runs automatically.
Solves pain point #3
Management Company Review Building
After successful onboarding and positive owner experiences, automated review requests build your management company's Google profile. A strong company reputation attracts new property owners.
Everything in one place
TraxionLab is a complete business operating system, not just one tool. Every capability below is included in your plan.
CRM & Lead Pipeline →
Track every prospect from first contact to signed job.
Missed-Call Text-Back →
Instantly text anyone who calls when you can't answer.
Automated Follow-Up →
Pre-built sequences that follow up for you, on schedule.
SMS & Email Marketing →
Broadcast campaigns and one-on-one conversations from one inbox.
Online Booking Calendar →
Let customers book themselves so your phone stops ringing for the wrong reasons.
Reputation Manager →
Automated review requests sent after every completed job.
AI Chat Widget →
A website chatbot that qualifies leads and books appointments around the clock.
Website & Funnel Builder →
Build landing pages and lead funnels without a developer.
Social Media Scheduler →
Plan and post content across platforms from one dashboard.
Automation Workflows →
Connect any action to any trigger. No code, no agency needed.
Analytics & Reporting →
See exactly where leads come from and which ones close.
AI Employee →
Luna handles inbound inquiries, qualifies leads, and follows up 24/7.
30-Day Free Trial
No credit card required
No Contracts
Month-to-month, always
Cancel Anytime
Zero cancellation fees
Live in 24 Hours
Onboarding starts same day
Simple, flat pricing
Start free for 30 days. No contracts, cancel anytime.
Launch
Get set up and running.
- ✓ CRM, contacts, and pipeline
- ✓ Email and SMS messaging
- ✓ Calendar and online booking
- ✓ Website and funnel builder
- ✓ Automation workflows
- ✓ Social media scheduling
- ✓ Up to 1,000 contacts
Growth
Where serious operators live.
- ✓ Everything in Launch
- ✓ Automated review requests
- ✓ Full pipeline analytics
- ✓ Up to 5,000 contacts
- ✓ Done-with-you onboarding
- ✓ Same-day support
- ✓ Bi-weekly group coaching
Partner
Your back office, handled.
- ✓ Everything in Growth
- ✓ AI Employee: 24/7 lead handling
- ✓ Unlimited contacts
- ✓ White-glove setup
- ✓ Priority support
- ✓ Quarterly 1-on-1 strategy
- ✓ 2 custom builds per month